A major outage is impacting certain aspects of Xbox Live, preventing users from signing in. That is effectively locking people out of content and the ability to play games online–which is unfortunate timing with Call of Duty: Black Ops Cold War Season 2 having just launched today.

Microsoft has already acknowledged the problem, with the Xbox Live status page highlighting an outage to multiple aspects of the service. On Twitter, it also provided an update, saying it’s investigating the issue: